Telegram vs. Viber vs. Whatsapp Comparison: Pros and Cons

messaging app comparison analysis

Telegram, Viber, and WhatsApp are three popular messaging apps that offer similar functionalities but have some differences. In this article, we will compare their features to help you make an informed decision about which one is better for you.

Comparison Table

Feature/Aspect Telegram Viber WhatsApp
User Base Smaller compared to WhatsApp Smaller than both WhatsApp and Telegram Largest user base
End-to-End Encryption Optional (Secret Chats) Default in all chats Default in all chats
File Sharing Limit Up to 2 GB Up to 200 MB Up to 100 MB
Group Chat Size Up to 200,000 members Up to 250 members Up to 256 members
Voice & Video Calls Yes Yes Yes
Self-Destructing Messages Yes No No
Sticker Packs & Emojis Extensive collection Extensive collection Limited compared to others
Chat Backup Cloud-based Cloud-based (Google Drive, iCloud) Cloud-based (Google Drive, iCloud)
Cross-Platform Availability Yes Yes Yes
API for Bot Integration Yes No No
Status Update Feature No No Yes

Pros and Cons


  • Pros: High-level security with secret chats, large file sharing capability, large group chat sizes, API for bot integration, cloud-based backup.
  • Cons: End-to-end encryption not by default, smaller user base compared to WhatsApp.


  • Pros: End-to-end encryption by default, decent file sharing limit, supports a wide range of emojis and sticker packs.
  • Cons: Smaller user base, smaller group chat size compared to Telegram, no self-destructing messages.


  • Pros: Largest user base, end-to-end encryption by default, intuitive and user-friendly interface, status updates feature.
  • Cons: Lower file sharing limit compared to Telegram, no API for bot integration, no native self-destructing message feature.

Quick Overview

Telegram is known for its strong focus on privacy and security. It offers end-to-end encryption for messages, calls, and media, ensuring that your conversations are secure. Telegram also allows you to create groups and channels with a large number of members. It has a cloud-based storage system that enables you to access your messages from multiple devices. Additionally, Telegram offers a variety of fun features, such as stickers and bots, which enhance your messaging experience.

Viber is another messaging app that emphasizes privacy and security. It also provides end-to-end encryption for messages, calls, and media. Viber offers a unique feature called “Hidden Chats,” which allows you to hide specific conversations with a PIN or fingerprint lock. It also has a large collection of stickers and GIFs to enhance your messaging experience. Viber allows you to make voice and video calls, as well as group calls with up to 20 participants.

WhatsApp is one of the most widely used messaging apps globally. It also provides end-to-end encryption for messages, calls, and media. WhatsApp offers a simple and user-friendly interface, making it easy to navigate and use. It allows you to make voice and video calls, as well as group calls with up to 8 participants. WhatsApp also offers features like status updates and the ability to share documents, photos, and videos.

In conclusion, choosing the best messaging app depends on your specific needs and preferences. If privacy and security are your top priorities, Telegram and Viber are excellent options. If you prefer a user-friendly interface and a large user base, WhatsApp may be the better choice for you. Consider the features and functionalities of each app and decide which one aligns with your requirements.

User Interface and Experience

When comparing the user interface and experience of messaging apps Telegram, Viber, and Whatsapp, it is important to analyze their design, functionality, and overall usability. Each app offers its own unique set of features and customization options to provide a personalized messaging experience.

Telegram boasts a highly customizable interface, allowing users to change themes, chat backgrounds, and even create their own stickers. This level of customization appeals to users who desire freedom and individuality in their messaging experience. Additionally, Telegram offers extensive user feedback and support channels, ensuring that any issues or concerns are promptly addressed.

Viber also offers a user-friendly interface with a wide range of customization options. Users can personalize their chat backgrounds, choose from various sticker packs, and even create their own animated stickers. Moreover, Viber provides a comprehensive support system, including a dedicated help center and a community forum where users can seek assistance or share their feedback.

On the other hand, Whatsapp has a simple and intuitive interface. While it may lack some of the customization options offered by Telegram and Viber, it compensates with a seamless user experience. Furthermore, Whatsapp has a robust support system, with a dedicated customer support team and an extensive FAQ section to address common queries.

Privacy and Security Features

Privacy and security are crucial considerations when comparing messaging apps like Telegram, Viber, and Whatsapp. These apps handle large amounts of personal and sensitive information, making it essential to understand their privacy and security features.

All three apps utilize end-to-end encryption protocols to protect user data. Telegram and Whatsapp both use the Signal Protocol, known for its robust security and encryption standards. Viber, on the other hand, uses a custom encryption protocol that has faced criticism for its lack of transparency.

When it comes to data retention policies, there are significant differences. Telegram offers a self-destruct timer for messages, ensuring that they are automatically deleted after a specified period. Whatsapp also has a similar feature, but it recently introduced a controversial policy that allows it to retain certain metadata for business purposes. Viber, however, retains user data for an extended period, including message content, which may be a concern for those seeking maximum privacy.

In terms of overall privacy and security, Telegram and Whatsapp generally have stronger reputations due to their encryption protocols and commitment to user privacy. However, it’s important to carefully review each app’s privacy policies and features to determine which best aligns with your individual needs and preferences.

Messaging Features and Capabilities

Telegram, Viber, and Whatsapp offer a variety of messaging features and capabilities to enhance the user experience and facilitate effective communication. Here are some notable features and capabilities that differentiate these platforms:

  1. Messaging customization options:
  • Telegram offers a range of themes and allows users to create custom stickers.
  • Viber allows users to change chat backgrounds and use animated stickers.
  • Whatsapp allows users to set custom wallpapers and use personalized stickers.
  1. Chatbot integration capabilities:
  • Telegram has a robust bot platform with extensive capabilities, allowing users to interact with bots for various purposes such as customer support or entertainment.
  • Viber also supports bots but with more limited functionality.
  • Whatsapp has a more restricted bot platform, primarily focused on business use cases.
  1. Additional messaging features:
  • Telegram offers secret chats with end-to-end encryption, self-destructing messages, and large file sharing capabilities.
  • Viber offers features like Viber Out for making international calls, public chats, and games.
  • Whatsapp provides features like voice and video calls, group chats, and location sharing.

Voice and Video Calling Quality

Moving on to the topic of voice and video calling quality, the performance of these messaging apps in terms of audio and video communication is a crucial aspect to consider when choosing the most suitable platform. The quality of voice and video calls depends on various factors, including network connectivity impact and audio and video call stability.

To provide a clearer understanding, let’s compare the voice and video call quality of Telegram, Viber, and WhatsApp in the table below:

Messaging App Network Connectivity Impact Audio Call Stability Video Call Stability
Telegram Minimal Excellent Good
Viber Moderate Good Excellent
WhatsApp Minimal Excellent Excellent

Based on the table, it is evident that Telegram and WhatsApp offer excellent audio call stability, while Viber provides good stability. In terms of video call stability, both Viber and WhatsApp offer excellent performance, while Telegram falls slightly behind with a good stability rating.

It is essential to note that network connectivity plays a significant role in determining the overall quality of voice and video calls. Users with unstable or weak internet connections may experience issues such as call drops, delay, or poor video quality.

To ensure the best voice and video calling experience, it is recommended to use these messaging apps on a stable and reliable network connection. Additionally, considering the specific requirements and preferences of individual users can further aid in selecting the most suitable platform for voice and video communication.

File Sharing and Media Options

When considering the functionality of messaging apps, an important aspect to evaluate is their file sharing and media options. Here is a comparison of the file sharing and media options offered by Telegram, Viber, and WhatsApp:

  1. Speed and efficiency of file sharing:
  • Telegram: Known for its fast and efficient file sharing capabilities, Telegram allows users to send files up to 2GB in size. This makes it ideal for sharing large documents, videos, and high-resolution photos.
  • Viber: Viber also offers fast file sharing, allowing users to send files up to 200MB in size. While this may not be as generous as Telegram, it still caters to most users’ needs.
  • WhatsApp: WhatsApp has a more limited file sharing feature, with a maximum file size of 100MB. Although it may not be as efficient as Telegram or Viber, it still provides a convenient way to share various types of files.
  1. Storage limitations and file size restrictions:
  • Telegram: Telegram provides users with cloud storage, allowing them to store and access files without taking up space on their devices. This is especially useful for users with limited storage capacity on their phones.
  • Viber: Viber also offers cloud storage, but with a smaller capacity compared to Telegram. Users can store up to 1GB of files on Viber’s servers.
  • WhatsApp: Unlike Telegram and Viber, WhatsApp does not provide cloud storage. Files shared on WhatsApp are stored directly on the user’s device, which can potentially consume storage space.

Group Chat and Collaboration Tools

Group chat and collaboration tools are essential features that messaging apps offer to facilitate seamless communication and efficient teamwork among users. When comparing Telegram, Viber, and Whatsapp in terms of group chat and collaboration capabilities, it is important to consider their functionalities and integration with other tools.

All three messaging apps allow users to create group chats, enabling multiple people to communicate and collaborate in real-time.

However, when it comes to virtual meetings and screen sharing, Telegram falls short as it does not have built-in video conferencing capabilities. On the other hand, both Viber and Whatsapp offer the ability to make video calls and share screens, making them more suitable for virtual meetings and collaborative work.

In terms of project management integration, Telegram offers limited options. It does not have direct integration with popular project management tools, which may limit its effectiveness for teams working on complex projects.

In contrast, both Viber and Whatsapp provide integrations with project management platforms, allowing users to seamlessly synchronize their conversations, tasks, and files with project workflows.

Platform Compatibility and Availability

Platform compatibility and availability are significant factors to consider when comparing messaging apps like Telegram, Viber, and Whatsapp. These factors determine how easily users can access and use the app across different devices and operating systems.

Here is a comparison of the three apps in terms of cross-platform compatibility and app availability on different devices:

  1. Cross-platform compatibility:
  • Telegram: Telegram is available on a wide range of platforms, including iOS, Android, Windows, macOS, and Linux. It also offers a web version, allowing users to access their messages from any browser.
  • Viber: Viber is compatible with iOS, Android, Windows, macOS, and Linux. However, it does not offer a web version, limiting its accessibility.
  • Whatsapp: Similar to Telegram and Viber, Whatsapp is available on iOS, Android, Windows, macOS, and Linux. It also offers a web version, providing users with more flexibility.
  1. App availability on different devices:
  • Telegram: Telegram is available on smartphones, tablets, desktops, and even smartwatches, making it accessible to users across a wide range of devices.
  • Viber: Viber is also available on smartphones, tablets, and desktops, but it does not have support for smartwatches.
  • Whatsapp: Like Telegram and Viber, Whatsapp is available on smartphones, tablets, and desktops. However, it also lacks support for smartwatches.

Pricing and Monetization Options

When comparing messaging apps like Telegram, Viber, and Whatsapp, it is important to analyze their pricing models, monetization strategies, and revenue generation options.

Understanding how these apps generate revenue can provide insights into their sustainability and long-term viability.

Pricing Models Comparison

Telegram, Viber, and Whatsapp offer a variety of pricing models and monetization options for their messaging services. When comparing their pricing models, it is important to consider the messaging cost and subscription plans they provide.

Here is a breakdown of the pricing models offered by these popular messaging apps:

  1. Telegram:

Telegram is known for its free messaging service, which allows users to send unlimited messages, make voice and video calls, and share media without any subscription fees. Additionally, Telegram offers optional paid features such as stickers and custom themes, allowing users to personalize their messaging experience.

  1. Viber:

Viber also offers a free messaging service, with unlimited text, voice, and video messaging. However, Viber monetizes its platform through in-app purchases, such as stickers and games, which users can choose to buy and enhance their messaging experience.

  1. Whatsapp:

Whatsapp initially charged a small fee for its service, but it has since become completely free. Without any subscription plans or in-app purchases, Whatsapp relies on its vast user base and potential future monetization strategies, such as targeted advertising, to generate revenue.

Monetization Strategies Overview

One aspect to consider when comparing messaging apps is their approach to monetization, including pricing and monetization options available to users.

Telegram, Viber, and WhatsApp have different strategies when it comes to monetization. WhatsApp, for instance, used to charge users a small annual fee but has since shifted to a completely free model.

In terms of monetization, all three messaging apps have explored advertising opportunities to some extent. However, Telegram stands out by offering in-app purchases, such as stickers and themes, allowing users to personalize their messaging experience.

Viber also offers in-app purchases, providing additional features and content for users to enhance their messaging experience.

While all three apps have considered various monetization strategies, it is important to note that their approaches may evolve over time to meet the changing demands and preferences of their users.

Revenue Generation Options

Messaging apps employ various revenue generation options, including pricing and monetization strategies, to support their operations and provide value to their users. Here are some of the revenue generation options utilized by messaging apps:

  1. Advertising opportunities: Many messaging apps incorporate advertising within their platforms to generate revenue. This can include sponsored content, targeted ads, or branded stickers and emojis.
  2. Subscription-based revenue models: Some messaging apps offer premium features or services through subscription models. This allows users to access additional functionalities or remove ads by paying a recurring fee.
  3. In-app purchases: Another revenue generation option is to offer in-app purchases, such as stickers, themes, or additional storage space. This allows users to personalize their messaging experience and provides a source of income for the app developers.

Frequently Asked Questions

Can I Use Any of These Messaging Apps Without an Internet Connection?

When it comes to using messaging apps without an internet connection, there are advantages and disadvantages. Telegram, Viber, and Whatsapp all offer offline messaging features, but the extent of these features may vary.

Are There Any Limits to the Number of Messages or Media Files That Can Be Sent Through These Apps?

When it comes to messaging apps, it is important to consider the storage limitations for messages and media files, as well as the comparison of data usage for sending such content.

Can I Make International Calls Using These Apps? Are There Any Additional Charges for This?

When comparing the call quality and international calling rates of Telegram, Viber, and WhatsApp, it is important to consider their respective strengths and weaknesses. Each app offers different features and pricing plans for international calls, which should be taken into account when making a decision.

Do These Messaging Apps Offer End-To-End Encryption for All Types of Communication?

End-to-end encryption is a crucial feature in messaging apps, ensuring the privacy and security of user communications. It is imperative to consider the level of encryption offered by Telegram, Viber, and WhatsApp when evaluating their performance in protecting user data.

Can I Customize the Appearance and Theme of These Messaging Apps?

All three messaging apps, Telegram, Viber, and WhatsApp, offer customization options and user interface options, allowing users to personalize their experience. These options include themes, backgrounds, and notification settings, enhancing the user’s freedom to tailor the app to their preferences.

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